Reservation and Consultation
1. Reservation
Our clinic operates on an appointment-only basis .
Please make your reservation via our website or LINE.
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Prior registration of your credit card is required. Please check the "Credit Card Registration Guide" on the reservation screen and register accordingly.
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Appointments can be made starting one week before your desired consultation date.
Our clinic uses GMO's "Medical Revolution" system, which allows us to handle everything from appointment booking to credit card payment in a single, integrated process.
2. Web interview
After making a reservation, you will be asked to complete an online medical questionnaire.
To ensure a thorough consultation within the limited time available, we ask you to complete a preliminary questionnaire (2-3 minutes) about your symptoms and other information online.
3. Arrival at the clinic and check-in
● Items to bring with you when you visit the clinic
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Suica (Mobile Suica is also acceptable)
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My Number Health Insurance Card, Eligibility Verification Certificate
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Medication record book
Please arrive by your scheduled appointment time.
If this is your first visit, please arrive 5 minutes before your scheduled appointment time.
We will guide you to the examination room when it is your turn.
We will perform examinations and treatments as needed.
※Suica can be used as a patient card at all TAKANAWA GATEWAY Clinics locations. Registration is required only upon your first visit. Please note that other transportation cards such as PASMO cannot be used.
4. Post-payment settlement
Your prescription, medical statement, and receipt will be given to you at the reception desk. Please take them with you before you go home. Payment will be automatically deducted from the credit card you registered when you made your reservation.
※Please note that, as a general rule, we only accept credit card payments at our clinic.
